As a lover of forensic science, I know how the smallest clue can help solve the biggest puzzle. And that’s why I’m excited about how we work with data at Brandience. Data and science are inseparable. The definition of science is turning knowledge into the form of testable predictions. But where do you start?

Through the entirety of the COVID-19 global pandemic, companies have stressed what they’re doing in order to combat the spread of the virus and showcase what they’re doing as a brand to help out. But what about the consumer? Surely by the end of all this, the average consumer will have come out the other side with a different perspective on this situation and/or the buying experiences they go through.

I was recently in a media presentation where they showed an image of “Baby Boomers” as two older, very gray adults. The only positive point of the image was at least the Boomers were smiling. I immediately thought this is the problem – media companies and some brands are portraying this very lucrative group as old and behind the times. Couldn’t be further from the truth.

Growing up, a shopping trip to the mall was a much-anticipated event! It meant hanging out with friends, trying on the latest fashions, and eating at the food court. But well before COVID- 19 reared its ugly head, shopping trends changed and much of that had to do with consumers’ need to connect with brands, purchase products that have been personalized for us, and the ability to get our purchases quickly and conveniently.






